Contact Centre
You can make several different transactions via self-service, or get help from an advisor via personal service in Swedish and English.
You can call our main branch during following opening hours:
Mon - Wed: 09.00 - 16.00, Thurs: 09.00 - 18.00, Fri: 09.00 - 15.00.
You can also call the Telephone Bank (Contact Centre), which is open every day from 07.00 - 20.00 (closed public holidays).
Picture: Annie - Service Advisor in Västervik branch
With our digital services, it is easy for you to keep track of your finances, send money, pay bills and get an overview of your savings. Our digital services for customers are always open.
Block and replace your card in the internet bank
Block your card by calling +46 (0)8 411 10 11
You can choose between self-service or personal service where you can talk with an advisor, in Swedish or English. Call +46(0)771-22 11 22 from outside Sweden.
To call us, you will need to have access to our telephone service, which you can order in the Internet Bank under the menu option Övriga tjänster (Other services) and Telefonbanken (Telephone banking). If you don’t have access to the Internet Bank, you can visit one of our branch offices.